ENV was engaged by a food processing facility to develop an Environmental Improvement Plan (EIP) for its on-site Wastewater Treatment Plant (WWTP). The EIP aimed to enhance environmental outcomes by outlining actions to correct operational issues. ENV prepared the Primary Improvement Plan report and conducted a 10-week effluent quality characterisation programme. The findings from this programme guided augmentation and optimisation steps, leading to significant improvements in wastewater discharge quality.